Our Clinic
What services do you offer at Sound Choice Hearing?
We provide comprehensive hearing services including:
- Audiologist services
- Full diagnostic hearing evaluations
- Tinnitus consultations
- Hyperacusis consultations
- Pediatric middle ear assessments
- Hearing aid fittings (digital, wireless, invisible, custom, and Bluetooth compatible)
- Hearing aid repairs, fine tuning, maintenance, and cleaning
- Hearing accessories (premium batteries and cleaning supplies)
- Assistive listening devices
- Custom hearing protection and earmolds
- Earwax removal
- House calls
- Retirement/nursing home cleaning clinics and on-site staff training
- CAPD – Central Auditory Processing Disorder assessments (Children and Adults, ages 8+)
Do I need a referral to book a hearing test?
No referral is required. You can book your hearing test directly with us:
https://www.soundchoicehearing.com/our-services/hearing-testing/
How much does a hearing test cost?
- Hearing tests are not covered by OHIP unless conducted by an otolaryngologist.
- Pricing varies depending on required reports and documentation.
- An initial consultation is available at no charge.
Can I claim hearing services on my insurance?
Some services are covered by private insurance. Contact your provider to confirm your coverage details.
Do you offer direct billing?
Yes. We can direct bill providers such as WSIB, VAC, ODSP, NIHB, MCCSS, OW, IFHP, and GreenShield. We may also assist with other insurers where applicable.
What should I expect during my first appointment?
- Intake and medical history review
- Discussion of hearing concerns
- Visual ear exam and middle ear assessment
- Comprehensive hearing evaluation
- Results review
- Personalized recommendations
How long is a typical appointment?
- Full consultation and testing: up to 90 minutes
- Follow-ups or wax removal: 10–30 minutes
Do you offer services for children?
Yes. We provide hearing evaluations and pediatric services for ages 4+.
Are your clinics wheelchair accessible?
Yes, all locations are wheelchair accessible.
Do you offer home visits or mobile services?
Yes, including house calls and nursing home visits.
Where are you located?
Hamilton, Brantford, Paris, and Brant County:
https://www.soundchoicehearing.com/locations/
Hearing Aids
How do I know if I need hearing aids?
Signs include difficulty hearing conversations, needing repetition, or increasing volume levels.
Book an evaluation:
https://soundchoicehearing.com/contact-us/
What types of hearing aids are available?
We offer:
- RIC
- BTE
- CIC
- ITC
- ITE
- IIC
Learn more:
https://soundchoicehearing.com/hearing-aids/styles/
How much do hearing aids cost?
Typically $600–$4000 per ear (after provincial funding), depending on features.
Are hearing aids covered?
Ontario provides $500 per hearing aid for qualifying residents. Additional coverage may be available through insurance or programs.
How long do hearing aids last?
Typically 4–5 years with proper care.
How do I take care of my hearing aids?
- Clean daily
- Store safely
- Avoid moisture and heat
- Schedule regular maintenance
Book service:
https://soundchoicehearing.com/contact-us/
Will hearing aids restore normal hearing?
No, but they significantly improve clarity and understanding.
Are hearing aids rechargeable?
Yes, both rechargeable and battery-powered options are available.
Do you sell replacement batteries?
Yes.
Can I connect hearing aids to my smartphone?
Most modern devices support smartphone connectivity.
Hearing Protection
How can I protect my ears?
- Use earplugs or earmuffs
- Keep volume below 60%
- Take listening breaks
- Use custom protection:
https://soundchoicehearing.com/hearing-aids/hearing-loss-prevention/
What is a dangerous level of sound?
Above 80 dB for extended exposure can cause damage.
Do you sell custom earplugs?
Yes:
https://www.soundchoicehearing.com/our-services/hearing-protection/
Can noise-cancelling headphones help?
Yes, when used responsibly at safe volumes.
What is noise-induced hearing loss?
Permanent hearing damage from loud noise exposure.
Hearing Loss & Health
What are the signs of hearing loss?
- Difficulty hearing conversations
- Asking for repetition
- Turning volume up
- Tinnitus or fatigue
What causes hearing loss?
Aging, noise exposure, infections, injury, medications, and health conditions.
Is hearing loss permanent?
It can be temporary or permanent depending on the cause.
Can hearing loss be prevented?
Often yes, with protection and regular check-ups.
How is hearing loss diagnosed?
Through a professional hearing evaluation.
Types of hearing loss
- Functional
- Conductive
- Sensorineural
- Mixed
Can hearing loss affect mental health?
Yes, including increased risk of isolation and cognitive decline.
Hearing loss and dementia
Untreated hearing loss increases dementia risk.
Children & Hearing
Signs of hearing loss in children
Includes speech delay, inattentiveness, and difficulty hearing.
Causes
Congenital issues, infections, genetics, noise exposure.
Do you test children?
Yes, ages 4+.
Can children wear hearing aids?
Yes, with proper fitting and support.
Everyday Hearing Support
Why do ears feel plugged?
Common causes include wax, fluid, or pressure changes.
What should I do about tinnitus?
Schedule an evaluation; management options are available.
Can earwax cause hearing loss?
Yes, temporarily.
How often should ears be cleaned?
Usually once or twice per year if needed.
Is it safe to use Q-tips?
No.
How can I improve hearing naturally?
Protect ears, stay healthy, and avoid loud noise.
Alternative Hearing Solutions
What is a hearable?
A consumer device that amplifies sound but is not medically prescribed.
Hearables vs hearing aids
Hearing aids are customized and regulated; hearables are not.
What hearables do you offer?
Available through the eShop.
What are OTC hearing aids?
Over-the-counter devices (U.S. only, not approved in Canada).
OTC vs prescription hearing aids
Prescription devices are customized and professionally supported.
Booking & Contact
How do I book an appointment?
Online, by phone, or in person:
https://soundchoicehearing.com/locations/
Can I reschedule or cancel?
Please call:
https://soundchoicehearing.com/contact-us/
Do you offer virtual consultations?
Yes, upon request.
Contact information
https://soundchoicehearing.com/contact-us/